Which outcome is often anticipated from effective user testing of technical documents?

Effective user testing of technical documents is designed to ensure that the information presented is clear and accessible to the intended audience. When user testing is conducted properly, it provides valuable insights into how users interact with the document, identifies areas of confusion, and uncovers specific needs of the users. Based on this feedback, writers can revise and enhance the content, layout, and organization of the document, ultimately leading to better user understanding.

When users can easily comprehend the material, they are more likely to use the document efficiently, which can have a direct impact on their ability to complete tasks effectively. This increased understanding can also lead to improved user satisfaction, as they feel confident in their ability to utilize the information provided.

In contrast, other outcomes such as increased document length, reduced publication costs, or improved sales figures may not necessarily be direct or guaranteed results of effective user testing. While a well-designed document could potentially lead to lower costs or higher sales in the long run, the primary goal of user testing focuses on enhancing the user's interaction with the document, making understanding and efficiency the most anticipated outcomes.