What does the term "document usability" refer to?

The term "document usability" encompasses how effectively users can interact with and comprehend the contents of a document. This includes factors such as the clarity of the writing, the logical organization of information, and the overall accessibility of the document's layout. A document that is highly usable allows readers to quickly find and understand the information they need, leading to improved comprehension and satisfaction.

This concept is essential in technical writing because it emphasizes the practical experience of the user. It focuses on their ability to navigate the document effectively, which directly influences their efficiency and success in using the document for its intended purpose. Unlike purely artistic or design elements, usability is rooted in the functionality and clarity provided to the reader. Therefore, document usability is a critical aspect of creating effective technical documentation.